RETOURS

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for personal or sanitary use, dangerous products or flammable gases or liquids
Late or missing refunds (if applicable) If you have not yet received your refund, please check your bank account again. Then, contact the entity that issued your credit card, as there may be a delay before your refund is officially posted. Then contact your bank. There is often a processing time required before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at. info@beauty-female.com Sale items (if applicable) Only regular priced items can be refunded. Unfortunately, sale items are not refundable. Exchanges (if applicable) We only replace an item if it is defective or damaged. If in this case you would like to exchange it for the same item, send us an email at info@beauty-female.com and send us your item to: 1725 rue shepoard, Quebec, QC, G1S 1K5, Canada. Gifts If the returned item was identified as a gift upon purchase and was sent to you directly, you will receive a gift credit equal in value to your return. Once we have received the returned item, a gift certificate will be mailed to you. If the item was not identified as a gift during purchase, or if the giver of the gift preferred to receive the item first and give it to you later, we will issue a refund to the giver of the gift. and they'll know you've returned the item. Shipping To return a product, you must mail it to: 1725 rue shepoard, Quebec, QC, G1S 1K5, Canada. You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from it. Depending on where you live, the time it takes to receive your exchanged product may vary. If you are shipping an item over $ 75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive your returned item.